Where can I send questions related to privacy, confidentiality, and security of education records?

Questions regarding privacy, confidentiality, and security of the data can be sent to the PTAC Help Desk. A Help Desk staff member will review your question and send an email to confirm receipt of your question within 24 hours. Any question that PTAC staff cannot answer will be sent to other ED offices, such as the Family Policy Compliance Office and the Office of General Counsel. PTAC will work with those offices to provide an answer to your question.